- Order
Please reach us by telephone or email for your order.
Please feel free to email to glrunxin@126.com directly or send with the following details but not limit to this on Contact Us page.
1) Your Name
2) Your Email *
3) Your Country
4) Product name and ID *
5) Product Quantity *
Runxin Tech salesperson will respond to you within 24 hours.
Note: * is required
- Packing & Shipping
Runxin Tech provides free protective or safe packaging for order delivery. All Runxin Tech solder products are packed individually on the specification of volume or weight for storage. Each order is shipped with safe packing to avoid accidental breakage.
** This is applied to retail order or small order only. Special packing can be required for batch wholesale and customized products.
Prompt Shipping by Air Express!
Usually each normal order can be shipped by UPS, EMS, TNT, DHL and more on your request. The shipping fare is calculated according to the destination country the order will arrive in. The order delivery time will be confirmed within 48 hours upon the receipt of your payment.
This is not applicable for customized goods on your requirement or the goods out of stock.
Traditional road, rail and sea shipping will be applicable for large or batch order.
- Real-Time Order Trackingfor Air Express
1) Once your payment is received, we will deliver your order within 48 hours.
2) After the delivery is made, we will send you a notification email along with an Online Tracking Number and site URL. You can track your order shipping on the official website of the delivery method we used.
3) In the course of shipping, you can follow every step on the websites, including the time of leaving China, coming location and arrival in your country, and so on.
Note
This is out of Runxin Tech control: Extra duties and taxes is if required or not when you claim the package in your country.
- 60-Day Money-back GuaranteePolicy
For any reason you are not satisfied with Runxin Tech products, please don't hesitate to make a replacement or return to us in their original condition. We guarantee that a full refund or replacement will be made within 60 days from your order date.
Easy steps to return or replace an item:
- Email us to tell your intention of replacement or refund and purchase details
(1) Your Name
(2) Product ID, Name and Code
(3) Your Method and Date of Payment
(4) The Reason to Return / Replacement
- After your request is confirmed by Runxin TechCustomer Care, Just send the Item back to this address:
Name of Contact Person:
Company name: Guilin Runxin Tech Co., Ltd.
Address:
Guilin, Guangxi P.R. China 541004
Telephone: +86 -0000000
Description of Goods: Solder Paste/Flux Sample Return
Declared Value: $10 (for example)
- When your return arrives at Runxin Tech, you replacement or refund will be made within in 48 hours.
Note:
(a)This guarantee does not apply to custom orders, batch wholesale, clearance orders and the items that have been modified on the customer’s request.
(b) Items must be returned on their original condition, signs of used, alteration or damage in any way cannot be accepted.
(b) Replacement or returned item must be received within this 60 day period.
For refund, we are not responsible for the shipping fee of return. The refund will be made through the same payment method you used in 48 hours.
Please note that you are responsible for the cost of shipping your return or replacement to us. Please email us the feedback form and to request a Return Merchandise Authorization (RMA) number. Then mail your item(s) back in their original packaging.
- 5. Brands & Copyright
On the screen, prices, specifications, availability and promotion of products are subject to change without notice. The prices displayed on the site at the time you submit your order electronically are valid and will not change. Promotional codes are not valid with any other special offers.
All the contents shown or listed including pictures and text at Runxin Tech.CN are copyright protected and may not be used, modified or copied without the written permission from us.
Gulin Runxin Tech may modify these terms and conditions at any time and such modifications will be effective as soon as the modified terms are posted. We reserve the right to, in its sole discretion, to modify and/or explain our terms and conditions.